Shop your favourite items on our webshop. Choose your item and add the item(s) to your shopping cart. Have you found everything you want? Then go to your shopping cart and check if the sizes and numbers are correct. Is everything correct? Then click on ‘’Start here’’. At the checkout, you can enter your personal details. If you already have an account and are logged in, this information will be entered automatically. Check this information before you proceed to the shipping method. Finally, choose the shipping method and the payment method and complete the order. After completing your order you will receive a confirmation by e-mail.

You do not need an account to place an order. We do advise you to create a Sophie Nordinn account if you want to place an order. You can save your personal details in your account. This way your personal details will be entered automatically in the checkout. You also have an overview of your order history. You can also save items in your wish list.

We do our best to restock sold out items as quickly as possible. You can enter your e-mail address by clicking on the envelope next to the desired size. This way you will be informed as soon as this product is available again.

After you have completed your order, it will be prepared for shipment as quickly as possible. Since your order is already too far in the shipping process, it is unfortunately no longer possible to change or cancel your order. If you wish to receive another item, we recommend that you place a new order. If you no longer wish to receive your order, we recommend that you return the order.

We provide the following payment methods:

- Credit Card (American Express, Visa, Maestro & Mastercard)
- Paypal
- iDeal
- Bancontact

Select your country to see which payments are available in your country.

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Once your package has been sent you will receive an email from us with a Track & Trace. Here you can view the status of the shipment and you can give the deliverer person further instruction about your delivery (if possible).

You can find the delivery time and shipping costs per country on our shipping page.

Unfortunately, it can happen that something went wrong while processing your order. In that case, we ask you to contact our customer service immediately. It is also useful to send photos of the wrong item and the label of the wrong item. Our customer service will process your message as quickly as possible and look for the best solution!

We are only experiencing consequences from and to those areas abroad that are designated as risk areas. In some cases, the local government has implemented strict controls to prevent the spread of the disease. In such cases, the collection, delivery and storage services of all carriers are suspended. More information on areas where our services are restricted or suspended due to the virus can be found online at the website of your parcel service.